Customer Safety

Shop on the official site only

Our only store is getaurabox.com. We don't sell through other websites, and we'll never message you asking for payment outside our checkout. If you see AuraBox offered elsewhere at a suspicious price, it isn't us.

Secure checkout

Every order goes through Shopify's encrypted checkout (SSL). Your payment details go directly to the payment processor — we never see or store your full card number.

Your data

We only collect what's needed to process and deliver your order. We don't sell customer data. Details are in our Privacy Policy.

Emails from us

Order updates come from support@getaurabox.com. If you receive a message about your order from any other address, don't click its links — forward it to us and we'll confirm whether it's real.