Terms and Conditions
Terms and Conditions
Welcome to AuraBox.
These Terms and Conditions govern your use of our website and your purchase of products from AuraBox. By accessing our website or placing an order, you agree to these Terms and Conditions.
Business Information
Brand Name: AuraBox
Business Name: ATLAS TRADE SOLUTIONS LLC
Email: contact@getaurabox.com
Address: 184 S WATERS EDGE DR, GLENDALE HEIGHTS, IL 60139, United States
Products and Customization
AuraBox offers personalized NFC music products that may include custom song links, uploaded photos, personalized notes, and custom disc designs.
By submitting customization details, you confirm that:
• The information you provide is accurate
• You have the right to use any uploaded photos, images, music links, names, or content
• Your submitted content does not violate copyright, trademark, privacy, or other legal rights of any third party
AuraBox is not responsible for legal issues caused by customer-submitted content.
Orders and Payment
All orders must be paid in full at checkout.
Prices, discounts, promotions, and product availability may change at any time without notice.
Discount codes, including Aura26, must be entered at checkout to apply. Discounts cannot be applied after an order has already been placed unless we choose to make an exception.
Shipping
Shipping times are estimates and are not guaranteed.
AuraBox is not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other circumstances outside our control.
For full details, please review our Shipping Policy.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
We offer a 30-day return policy. Items must be returned in acceptable condition and customers must contact us before sending any return.
Order Cancellations
Orders can only be cancelled before they are processed or shipped.
Because AuraBox products may include personalization, cancellation requests should be made as soon as possible after ordering.
Once an order has been processed or shipped, it cannot be cancelled.
Customer Responsibility
Customers are responsible for:
• Providing accurate shipping information
• Providing correct customization details
• Checking order confirmation details
• Ensuring uploaded content is appropriate and legally usable
• Contacting us promptly if there is an issue with an order
Intellectual Property
All website content, including product images, designs, branding, text, logos, graphics, and website layout, belongs to AuraBox or its respective owners.
You may not copy, reproduce, distribute, sell, or use our content for commercial purposes without written permission.
Limitation of Liability
AuraBox is not liable for indirect, incidental, special, or consequential damages related to your use of our website, products, or services.
Our maximum liability for any order shall not exceed the amount paid for that order.
Website Accuracy
We try to provide accurate product descriptions, images, prices, and information. However, errors may occur.
We reserve the right to correct errors, update information, cancel orders, or change product details at any time.
Third-Party Links and Services
Our website may include third-party links or services, including payment processors, shipping providers, analytics tools, and marketing platforms.
We are not responsible for third-party websites, services, policies, or actions.
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
Prohibited Uses
You may not use our website or products for:
• Illegal purposes
• Copyright or trademark infringement
• Fraudulent activity
• Harassment, abuse, or harmful behavior
• Uploading malicious code or harmful files
• Violating any applicable laws or regulations
Changes to These Terms
We may update these Terms and Conditions at any time.
Changes will be effective immediately when posted on this page. Your continued use of the website means you accept the updated Terms.
Governing Law
These Terms and Conditions are governed by the laws of the United States and the State of Illinois.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
contact@getaurabox.com